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Cookie Policy

Last updated: January 13, 2025

1. What Are Cookies?

Cookies are small text files that websites store on your device. Docchi primarily uses cookies on the web landing page for authentication and session management. Our mobile app does not use traditional cookies but uses similar session tokens for API authentication.

2. How We Use Cookies

Essential Cookies

These cookies are necessary for the Service to function properly:

  • Session Token: Authentication token to authenticate your account
  • CSRF Protection: Prevent cross-site request forgery attacks
  • Security: Rate limiting and abuse detection tokens

Analytics Cookies

We use Google Analytics on our website to understand visitor patterns. Google Analytics uses cookies to collect anonymized data about how visitors use our site. This data helps us improve the user experience. We use:

  • Google Analytics cookies for website traffic analysis (anonymized)
  • Server-side HTTP access logs for performance monitoring
  • Sentry for error tracking in production

Functional Cookies

We do not use functional cookies for personalization. Your preferences are managed through:

  • LocalStorage on the landing page (client-side, not sent to servers)
  • App preferences stored locally in the mobile app
  • Account settings saved in our database (only if you opt-in)

3. Types of Cookies We Use

Note: The mobile app uses HTTP headers and local storage instead of traditional cookies.

4. Third-Party Services

Docchi uses third-party services to operate and improve the platform:

Cloud Infrastructure

  • Application hosting and deployment
  • Database management and storage
  • Content delivery and caching

Authentication & Notifications

  • Google OAuth & Apple Sign-In: Social login options (their privacy policies apply)
  • Push Notification Services: Delivery of push notifications

5. Managing Cookies

Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and security > Cookies and other site data
  • Firefox: Settings > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions

Mobile App Settings

In our mobile app, tokens are stored in secure storage and cannot be manually disabled without logging out.

6. Do Not Track

Some browsers offer "Do Not Track" settings. Currently, there's no universal standard for how websites should respond to these signals. We don't currently respond to Do Not Track signals, but we respect your privacy choices through other means described in this policy.

7. Data Retention

Cookies and session data are retained as follows:

8. Updates to This Policy

We may update this Cookie Policy to reflect changes in technology or legal requirements. We will notify you of significant changes and update the "Last updated" date.

Continued use of our Service after changes constitutes acceptance of the updated policy.

9. Your Rights

You have the right to:

  • Know what cookies we use and why
  • Control non-essential cookie settings
  • Request deletion of your cookie data
  • Receive information about data collected through cookies

10. Contact Us

Questions about our use of cookies?

Email: privacy@docchi.app

General contact: info@docchi.app

Cookie TypePurposeDurationCan Be Disabled?
Session Authentication TokenAPI authentication and user sessions30 days or until logoutNo ()
CSRF TokenPrevent cross-site attacksSession durationNo ()
Rate Limit TokenPrevent API abuse and bot activity1 hourNo ()

Email: privacy@docchi.app

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